Welcome to BuyX.lk. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. General
BuyX.lk is an online shopping platform that offers IT products, consumer electronics, networking equipment, office equipment, accessories, and related products throughout Sri Lanka.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page.
2. Eligibility
By using BuyX.lk, you confirm that:
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You are at least 18 years of age or have permission from a parent or legal guardian.
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The information you provide is accurate and complete.
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You will use the website only for lawful purposes.
3. User Account
If you create an account with BuyX.lk, you are responsible for:
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Maintaining the confidentiality of your login credentials.
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Restricting access to your account.
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All activities that occur under your account.
Please notify us immediately if you suspect unauthorized access to your account.
4. Product Information
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
However:
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Product images may differ slightly from the actual product.
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Specifications may change without prior notice from manufacturers.
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Product availability is subject to stock.
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We reserve the right to correct any errors, inaccuracies, or omissions.
5. Pricing
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All prices are displayed in Sri Lankan Rupees (LKR).
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Prices may change without prior notice.
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Promotional offers are available only during the advertised period.
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In the event of a pricing error, BuyX.lk reserves the right to cancel the order and issue a full refund if payment has already been made.
6. Orders
Placing an order does not guarantee acceptance.
BuyX.lk reserves the right to:
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Accept or reject any order.
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Limit quantities purchased.
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Cancel orders due to stock shortages, pricing errors, payment verification issues, or suspected fraudulent activity.
Customers will be notified if an order cannot be fulfilled.
7. Payment
We accept secure payment methods available on our website, including approved payment gateways and other supported payment options.
Orders will be processed only after payment authorization or confirmation, except for approved Cash on Delivery orders where applicable.
8. Shipping & Delivery
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Delivery times are estimates and may vary depending on location, courier services, weather conditions, and other unforeseen circumstances.
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Customers must provide accurate delivery information.
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Risk of loss or damage transfers upon successful delivery to the customer.
9. Returns & Refunds
Returns and refunds are subject to our Refund & Return Policy.
Products must meet the eligibility requirements outlined in that policy before a return or refund is approved.
10. Warranty
Products supplied with a manufacturer or supplier warranty are covered only under the applicable warranty terms.
Warranty does not cover:
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Physical damage
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Water or liquid damage
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Electrical surges
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Misuse or negligence
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Unauthorized repairs or modifications
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Normal wear and tear
11. Intellectual Property
All website content, including logos, text, graphics, images, icons, product descriptions, and website design, is the property of BuyX.lk or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Limitation of Liability
To the maximum extent permitted by law, BuyX.lk shall not be liable for any indirect, incidental, consequential, or special damages arising from:
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Use of the website
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Delayed deliveries
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Product availability
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Service interruptions
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Technical errors
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Third-party service failures
13. Privacy
Your use of BuyX.lk is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Third-Party Links
Our website may contain links to third-party websites for your convenience.
BuyX.lk is not responsible for the content, privacy practices, or services provided by third-party websites.
15. Prohibited Activities
Users must not:
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Use the website for illegal purposes.
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Attempt unauthorized access to our systems.
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Upload malicious software or harmful code.
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Interfere with website functionality.
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Use automated tools to scrape or copy website content.
Violation of these terms may result in suspension or termination of access.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Sri Lanka.
17. Changes to These Terms
BuyX.lk reserves the right to update these Terms & Conditions at any time. Continued use of the website after changes are published constitutes acceptance of the updated Terms.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
BuyX.lk Customer Support
Email: [email protected]
Phone: 0117 745 935
Website: BuyX.lk
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