At BuyX.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect the following information:
Personal Information
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Full Name
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Email Address
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Phone Number
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Billing Address
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Shipping Address
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Payment Information (processed securely through payment providers)
Technical Information
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IP Address
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Browser Type
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Device Information
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Website Usage Data
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Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send order confirmations and updates
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Improve our website and services
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Prevent fraud and unauthorized activities
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Comply with legal and regulatory requirements
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Send promotional communications (only where permitted)
3. Payment Security
BuyX.lk does not store your complete payment card details on our servers. Payments are processed through secure third-party payment service providers using industry-standard security measures.
4. Cookies
Our website may use cookies and similar technologies to:
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Remember user preferences
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Improve website functionality
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Analyze website traffic
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Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
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Delivery and logistics partners
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Payment gateway providers
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Service providers supporting website operations
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Government authorities when required by law
All third parties are expected to protect your information appropriately.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
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Fulfill orders
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Provide customer support
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Meet legal, accounting, and regulatory obligations
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Resolve disputes and enforce agreements
8. Your Rights
You may request to:
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Access your personal information
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Correct inaccurate information
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Update your account details
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Request deletion of personal data where legally permitted
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Opt out of marketing communications
Requests may be submitted through our customer support channels.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Children’s Privacy
BuyX.lk does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
BuyX.lk Customer Support
Email: [email protected]
Phone: 0117 745 935
Website: BuyX.lk
