Warranty & Returns

WatchX / After Sale

Warranty and returns depend on the specific watch

Manufacturer, supplier and WatchX warranty terms are not interchangeable. The applicable coverage for a sale is stated with that specific watch and confirmed before the transaction.

Before purchase

Condition, known marks, originality, replacement parts and included accessories are disclosed before sale. Additional photographs can be requested for one-off or higher-value pieces.

Returns and cancellations

Eligibility depends on the product, transaction method, condition at return and applicable Sri Lankan consumer requirements. Final terms are confirmed before any sale or reservation is accepted.